7p779 Privacy Policy

1Introduction and Scope

7p779 is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, prospective players, and general visitors to the 7p779 website. This Privacy Policy explains in clear terms what personal data 7p779 collects, why we collect it, how we use it, who we may share it with, and how we keep it secure.

This Privacy Policy applies to all personal data collected through the 7p779 website, mobile platform, live chat system, email communications, and any other channel through which you interact with 7p779. It applies to all players accessing 7p779 from Bangladesh and from any other location where 7p779 services are available.

This Policy should be read alongside the 7p779 Terms and Conditions, which set out the general rules governing use of the 7p779 platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions on matters of data protection, this Privacy Policy shall prevail.

2Data Controller Information

For the purposes of applicable data protection law, the data controller responsible for your personal data is 7p779, reachable through the following contact details:

• Platform: 7p779 (accessible at 7p779.io)
• Data Protection Contact: [email protected]
• Support Availability: 24 hours a day, 7 days a week via live chat and email
• Response Time for Privacy Requests: Acknowledgement within 48 hours; fulfilment within 30 days

If you have any questions about how 7p779 handles your personal data, or wish to exercise any of your data rights, please contact us using the details provided in Section 15 of this Privacy Policy.

3Information We Collect

3.1 Information You Provide Directly

When you register an account on 7p779 or interact with our services, you provide us with personal information including but not limited to:

• Full legal name, date of birth, and gender
• Residential address, city, and country (including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other locations across Bangladesh)
• Email address and mobile phone number
• Government-issued identity document details (submitted during KYC verification)
• Payment method information (bKash number, Nagad number, Rocket number, Upay number, or card details tokenised by our payment processor)
• Communications you send to our support team via live chat or email

3.2 Information Collected Automatically

When you visit or use the 7p779 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on each page, and navigation paths within the platform
• Game sessions launched, bets placed, and deposit and withdrawal activity
• Session timestamps in Bangladesh Standard Time (BST, UTC+6)
• Cookies and similar tracking technology data (see Section 6)

3.3 Information from Third Parties

7p779 may receive personal data about you from third-party sources in certain circumstances, including:

• Identity and age verification data from our KYC service providers
• Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Fraud and risk data from third-party fraud prevention services
• Public records and sanctions screening databases, where required for legal compliance

4How We Use Your Information

7p779 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Name, email, phone, date of birth, address
Identity and age verification (KYC)	Name, date of birth, identity document details, address
Processing deposits and withdrawals	Payment method details, account balance data
Fraud prevention and security monitoring	IP address, device data, transaction history, behavioural data
Responsible gaming enforcement	Betting activity, session data, self-exclusion status
Customer support and complaint resolution	Account data, communication history
Marketing and promotional communications	Email address, phone number, communication preferences
Legal compliance and regulatory reporting	Full account data, financial transaction records
Platform analytics and improvement	Anonymised usage and behavioural data

5Legal Basis for Processing

7p779 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to provide you with the 7p779 services you have signed up for, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing carried out for purposes of fraud prevention, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your rights.
• Consent: Processing for marketing and promotional communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. 7p779 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the platform, remember your preferences, monitor security, and understand how users interact with our services.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These enable login sessions, security features, and core platform operations. They cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and your last visited game category.
• Analytics Cookies: Help us understand how players use the 7p779 platform so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Security Cookies: Used to detect and prevent fraud, bot activity, and unauthorised access attempts.

6.3 Managing Cookies

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7p779 platform. Strictly necessary and security cookies cannot be disabled as they are essential for platform operation and account safety.

7Sharing Your Personal Data

7p779 does not sell your personal data. We may share your personal data with the following categories of third parties where strictly necessary:

• KYC and Identity Verification Providers: To verify your age and identity as required prior to account activation and withdrawal processing.
• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to process deposits and withdrawals securely. These partners receive only the minimum data necessary to complete transactions.
• Game Studio Partners: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and Play'n GO — for delivery of casino games. Game studios may receive a session token and anonymised player identifier but do not receive your full personal details.
• Fraud Prevention and Security Services: Third-party services used to detect and prevent fraudulent activity, money laundering, and account takeover attempts.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory obligation, 7p779 may disclose personal data to competent authorities without prior notice to the affected player.
• IT and Infrastructure Providers: Cloud hosting and data centre partners who store and process data on our behalf under strict data processing agreements.

All third parties with whom 7p779 shares personal data are required to handle that data in accordance with applicable data protection laws and are contractually prohibited from using it for any purpose beyond the specific service they provide to 7p779.

8International Data Transfers

In certain circumstances, personal data may be transferred to and processed in countries outside Bangladesh. Where such transfers occur, 7p779 ensures that appropriate safeguards are in place, including contractual data transfer agreements with receiving parties that require equivalent data protection standards to those applied within Bangladesh. 7p779 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual protections.

9Data Security Measures

7p779 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 7p779 platform
• Encryption of sensitive data at rest on 7p779 servers
• Role-based access controls limiting staff access to personal data to those with a legitimate need
• Regular security audits and penetration testing of the 7p779 platform infrastructure
• Multi-factor authentication requirements for administrative access to data systems
• Continuous monitoring of system logs for suspicious access patterns or data exfiltration attempts
• Payment card data handled exclusively through PCI-DSS compliant payment processors — full card numbers are never stored on 7p779 servers

Notwithstanding these measures, no online system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 7p779 will notify affected players as soon as practicable after becoming aware of the breach.

10Data Retention

7p779 retains personal data for the following periods, unless a longer retention period is required by applicable law:

• Active account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the business relationship.
• Support and communication records: Retained for a maximum of three (3) years from the date of the last communication.
• Marketing preference records: Retained until you withdraw consent or for a maximum of two (2) years from your last active engagement with 7p779 marketing, whichever occurs first.
• Technical and analytics data: Anonymised within twelve (12) months of collection and retained in anonymised form for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. You may request early deletion of your data subject to our legal retention obligations — see Section 11 for details.

11Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 7p779:

• Right of Access: You may request a copy of all personal data 7p779 holds about you. We will provide this in a commonly used electronic format within 30 days of a verified request.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. Where possible, corrections will be applied within 14 days.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under anti-money laundering law.
• Right to Restriction of Processing: You may request that 7p779 restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: You may request that personal data you have provided to 7p779 be transferred to you or to another data controller in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though this right may be overridden where 7p779 has compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact 7p779 by emailing [email protected] or via live chat. We will acknowledge your request within 48 hours and respond in full within 30 days. We may ask you to verify your identity before processing certain requests.

12Children and Minors

7p779 does not knowingly collect personal data from any person under the age of 21. The 7p779 platform is strictly for adults aged 21 and above. If 7p779 becomes aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any balances, and securely delete the personal data of the minor without delay. If you believe a person under 21 has registered on 7p779, please notify us immediately at [email protected].

13Marketing Communications

With your consent, 7p779 may contact you by email or SMS with promotional offers, bonus announcements, new game launches, and seasonal promotions relevant to players in Bangladesh. This may include offers tied to major events such as the BPL (Bangladesh Premier League), IPL, T20 World Cup, Eid, Pohela Boishakh, and other cultural moments.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Updating your communication preferences in your 7p779 account settings
• Contacting the 7p779 support team via live chat or email at [email protected]

Opting out of marketing communications will not affect your receipt of essential transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, and KYC verification requests. These communications are necessary for the operation of your account and cannot be unsubscribed from while your account remains active.

14Changes to This Policy

7p779 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via email to the address on record and via a prominent notice on the 7p779 platform, at least seven (7) days before the updated policy takes effect.

The effective date shown at the top of this document will be updated each time the policy is revised. Continued use of the 7p779 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

15How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7p779, please contact us using the following details:

• Live Chat: Available 24/7 directly through the 7p779 platform — average response time under 2 minutes
• Email: [email protected] — responses within 24 hours
• Subject Line for Privacy Requests: "Privacy Request — [Your Username]"

All privacy-related requests and complaints will be handled with the utmost confidentiality. If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.